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Support

Support — getting started.

Everything you need to install, update and maintain your ArcDroid.

The ArcDroid controller in hand during a cut07 82 95 63 93PDF · FR / DE

Setup

Getting started in four steps

Before you begin

This guide is a quick summary of the main steps for the first start-up of your ArcDroid. It does not replace the full installation and commissioning procedure. Before any use, please refer to the user manual, available for download a little further down this page.

  1. 01

    Unpacking and setting up

    Start by carefully unpacking your ArcDroid and all its accessories. Then place the robot on a stable support, perfectly straight and level, before commissioning it.

  2. 02

    Updating

    Before the first use, it is important to install the latest available updates. Update your ArcDroid firmware with the latest version available for download below, then update your Simple Trace™ tablet as well. The official ArcDroid video walks you through the procedure step by step.

    Watch the official update video
  3. 03

    Calibrating the robot

    On first commissioning, you need to calibrate the ArcDroid arm. Take the calibration triangle supplied with the machine and simply follow the steps shown on the tablet. Once this first calibration is done, there is no need to repeat it before every use. We do however recommend recalibrating about once a year, or whenever it proves necessary.

    Watch the official calibration video
  4. 04

    Ready to cut!

    Your ArcDroid is now ready for its first cuts. You can create your part directly with the stylus and the Simple Trace™ tablet, trace an existing shape, or import your own DXF or G-code files. All that is left is to set your plasma cutter to the material and its thickness — and start your first cut!

CAM

Post-processors

To generate ArcDroid G-code from your CAM software. Select tool compensation "in computer" when exporting.

Download the post-processors ↗
Fusion 360SheetCAM (v2)QCAD/CAMVectric (VCarve, Aspire)Estlcam (native integration)

Day to day

Maintenance and consumables

Plasma consumables

Nozzles and electrodes wear with every start: a widening kerf, dross, an unstable arc call for a change. Keep a spare set ahead.

Compressed air

Dry and clean: a filter-dryer at the compressor outlet protects the torch and the cut quality.

The machine

Blow off metal dust after heavy sessions, protect it with the cover. No special lubrication.

After purchase

Warranty and service

One-year manufacturer's warranty on the machine and accessories, free software updates for life. Service is handled from our Oberentzen workshop: phone diagnosis, spare parts, return to workshop if needed.

  • Diagnosis by phone or video call
  • Genuine spare parts
  • Worldwide community: official forum and a 15,000-member group

Official ArcDroid forum ↗

Stuck? Call.

A calibration problem, a doubt about a setting: we look at it together, by phone or video call.

ArcDroid · incl. VAT€2,690
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